FAQ

How do I get the PsyPad App?

• In the App Store.

How do I get an account on psypad.net.au?

• Run the app on your iPad and follow instructions.

I made changes to a participant configuration on the iPad, but the changes were not saved

• Make sure you click 'Upload' after making changes, otherwise the old configuration will replace the new one when the participant logs in.

The app crashes inside/when going to a test

• Login to the PsyPad Server and try to save the test configuration there, more configuration validation happens on the server than the app.

The app says my connection is not secure, and so I cannot connect to the server

• Use https://server.psypad.net.au and not http://...